1. Course Refunds

Love for Life Course (Self-Study):

• 30-day money-back guarantee from purchase date
• Must demonstrate good faith effort to complete course materials
• Refund processed within 7-10 business days

VIP Cohort Experience:

• Refund available within 14 days of cohort start date
• Must attend at least 2 live sessions to qualify
• Pro-rated refund may apply based on participation

Mini Courses (Newly & Nearly Weds, New Parents):

• 30-day money-back guarantee from purchase date
• Must complete course content to qualify for refund

2. Community Membership

• Monthly memberships can be cancelled anytime
• No refunds for partial months
• Access continues until end of billing period
• Annual memberships: pro-rated refund within first 30 days

3. Private Coaching

• Individual sessions: 48-hour cancellation policy
• Coaching packages: refund available for unused sessions
• Emergency cancellations considered on case-by-case basis

4. Refund Process

• Email refund request to info@houseoffarrow.com
• Include order number and reason for refund
• Allow 7-10 business days for processing
• Refunds issued to original payment method

5. Non-Refundable Items

• Digital downloads after access has been granted
• Live event tickets (unless event is cancelled)
• Personalized coaching sessions that have been completed

6. Disputed Charges

If you have concerns about charges, contact us directly before disputing with your bank. We're committed to resolving issues fairly.

7. Exceptional Circumstances

We may consider refunds outside standard policy for exceptional circumstances like serious illness or financial hardship.

8. Contact Information

For refund requests or questions: Email: info@houseoffarrow.com Response time: Within 48 hours during business days