1. Information We Collect

Personal Information:

• Name, email address, phone number
• Payment information (processed securely by third parties)
• Course progress and completion data
• Community participation and comments

Automatically Collected Information:

• IP address, browser type, device information
• Website usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

• To provide and improve our services
• To process payments and send receipts
• To communicate about courses, community, and updates
• To personalize your experience
• To comply with legal obligations
• For marketing purposes (with your consent)

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers (payment processors, email platforms, hosting)
• Legal authorities when required by law
• Business partners with your explicit consent

4. Data Security

We implement appropriate security measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (Under UK GDPR)

• Right to access your personal data
• Right to rectify inaccurate information
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. Cookies and Tracking

We use cookies to improve website functionality and analyse usage. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices.

8. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations.

9. International Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place.

10. Contact Information

For privacy-related questions or to exercise your rights: Email: info@houseoffarrow.com